★ Novice
декабря 2017
Добрый день! Вопрос касательно запуска BF4. При запуске пишет DirectX Function “FindClosestMatchingMode” failed with DXGI_ERROR_NOT_CURRENTLY_AVAILABLE (“The requested functionality is not supported by the device or the driver.”). CPU: “NVIDIA GeForce GTX 1070”, Driver:38871
Сообщение 1 из 12
(6 574 просмотров)
★★★★★ Novice
января 2018
У меня такая же была проблема после обновление 10 винды перед новым годом, решение nvidia geforce лично у меня ( 1050Ti ) в настройках nvidia настраивай как на фотки что я скинул + свое разрешение монитора о все заработает а то тут умников развилось то винду поменяй то еще чего с головой дружить надо.
Сообщение 5 из 12
(6 722 просмотров)
Hero
Сообщение 2 из 12
(6 523 просмотров)
★★★ Newbie
декабря 2017
Мне не помогло.
При установке DX пишет, что более новая версия DX уже установлена.
Есть ещё идеи как это вылечить?
Сообщение 3 из 12
(6 498 просмотров)
Community Manager (retired)
Сообщение 4 из 12
(6 426 просмотров)
★★★★★ Novice
января 2018
У меня такая же была проблема после обновление 10 винды перед новым годом, решение nvidia geforce лично у меня ( 1050Ti ) в настройках nvidia настраивай как на фотки что я скинул + свое разрешение монитора о все заработает а то тут умников развилось то винду поменяй то еще чего с головой дружить надо.
Сообщение 5 из 12
(6 723 просмотров)
★★★ Newbie
февраля 2018
Как зайти в настройки nvidia?
Сообщение 6 из 12
(6 311 просмотров)
Hero
февраля 2018
@lApuoxl
Правой кнопкой мыши по раб столу – панель управления Nvidia
Сообщение 7 из 12
(6 300 просмотров)
★★★ Newbie
февраля 2018
Окей. Спасибо. Но у меня нет расширенных параметров в панеле управления Нвидиа. Но я решил проблему переустанавливая драйвера на видеокарту и на дирекс.
Сообщение 8 из 12
(6 287 просмотров)
★★ Novice
Февраль
Спасибо, добрый человек!!! Ты спас мою нервную систему!)))
Сообщение 9 из 12
(399 просмотров)
★★ Novice
Февраль
Спасибо, добрый человек!!!
Уже пару месяцев не играл в Батлу из-за этой ошибки и не понимал, в чём проблема.
А ты спас мою нервную систему!)))
Сообщение 10 из 12
(396 просмотров)
After we setup feedback option on our blog, many readers started commenting on various issues and ask for our opinion and support. In most cases, it is just common issues and we make replies soon as possible. Last day, we got an interesting query from James Patrick regarding the graphics card. After looking into his case, we found that it would be appropriate to share among our fellow readers and help them to solve this issue in the future. So here are the full details shared by James regarding DXGI_ERROR_DEVICE_REMOVED while playing games on his PC.
Hi techiestechguide team,
I am attaching a copy of an issue which I usually see while playing games on my PC. The same has been posted in various forums and has been sent to webmasters of tech blogs. Hope any of them can crack this issue and send me a lead to solve this.
I have purchased PUBG game from steam and installed on my laptop. But every time after playing a few minutes, for eg: 5 minutes, they game gets crashed and show a DXGI_Error_Device_Removed error message. I don’t have the issue while playing offline games. My hardware specifications are mentioned below.
Intel Inspiron 15 3000 series
Core i7-5500 CPU @ 2.40Ghz
2 GB Nvidia Graphics Card
8 GB RAM
512 SSD
x64 processor
I tried several tips posted on various forums, but none of them worked. Kindly check on this issue and post something useful to solve this issue.
DirectX function “FindClosestMatchingMode” failed
DirectX function “FindClosestMatchingMode” failed with DXGI_ERROR_DEVICE_REMOVED (“The video card has been physically removed from the system, or a drive upgrade for the video card has occurred.”) GPU: “”, Driver.”37849″. This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 1024 MB of VRAM.
Possible methods to solve DXGI_Error_Device_Removed error message
#1:- Check your Graphics Card drivers are up to date
This is the first thing you should check while getting DXGI error device removed message. Many people don’t know how to update the graphics card drivers. Still, many using third-party tools to update the missing or outdated NVIDIA graphics card driver. But the right way to update the NVIDIA graphics card driver is by using the official software called NVIDIA GeForce experience. If you are already installed this software, open it and check whether new updates are available.
Step 1:- Download and install GeForce experience [For NVIDIA cards]. Use corresponding software for other brands.
Step 2:- Open the software and look whether new drivers are available or not. If yes, go and download the latest game drivers.
Step 3:- After installing the drivers, choose express install or custom install. If you choose express install, the system will install the driver automatically without further queries.
In 90% of cases, updating your Graphics card driver will fix all issues related to the GPU. Here also you can solve this issue by updating the driver using Getforce experience. There will be few users facing the same issue after the driver update. If you are one among them, keep looking the following tips.
#2:- Disable GPU overclocking
There are people who always love overclocking their graphics card. Overclocking is the process of boosting the speed of the graphics processor to increase the performance. While doing overclocking, the processor is forced to perform processing without providing enough cooling time. Thus the temperature rises accordingly and may damage your device.
So the next option to fix “DXGI error device removed” warning message is to disable GPU overclocking. If you have used any tools to overclock your GPU, reset it to the default values or disable the GPU overclocking. There are some cards which have overclocked at the time of manufacture. Please check whether your card comes under this category. If so, use tools like EVGA Precision or MSI Afterburner to bring the clock speed to normal value.
#3:- Switching off Anti-Aliasing and ShadowPlay
In your graphics card settings, you may have seen the term known as Anti-Aliasing and ShadowPlay. Anti-Aliasing is the process of smoothening of the images which usually requires while playing games and using High-end software tools.
ShadowPlay is hardware-accelerated screen recording utility introduced by Nvidia to allow users to record the gameplay and save it in a particular location. This is a part of GeForce Experience software and comes by default for Nvidia GTX 600 series card and above.
In both the cases, it requires a huge amount of Graphics processor space. Both Anti Aliasing and Shadowplay requires that much Graphics usage and sometimes result in DXGI error device removed message.
To disable Antialiasing open NVIDIA control panel. Under Manage 3D settings, You can see the option to turn off Antialiasing.
Choose the off option and save the values. Now try to ply the game again and check whether the issue persists. If still there is such issue, try disabling Shadowplay [if you have enabled it]
#4:- Alternative tips that you can try [Information gathered from various forums]
Before testing these tips, let me tell one thing. None of this informations are tested by me and not verified from our side. Instead, we gather these from various forums and you can check any of them works or you.
- Make sure your device is getting enough power supply for the maximum performance. There should be an uninterrupted power supply and enough voltage for the better performance.
- Try to reduce all graphics settings to the minimum value. Once you are on the control panel of your graphics card, you can see various settings. Click on them and reduce it to see whether it fix your issue.
- Make sure you are running windows on maximum power performance. Should not run Graphics card on smart or eco mode.
Conclusion
DXGI_ERROR_DEVICE_REMOVED is one of the popular error message shown while using graphics cards. There is no particular reason behind this issue. Most gamers see this kind of error while playing multiplayer games like Crysis 3, Battlefield 1, Battlefield 2, Battlefield 3, Farcry, PUBG and Fortnite. Anyway, the main reason is an outdated graphics driver. So the important thing you should check is whether you are running with the latest GPU drivers.
About The Author
Jinson K V
More from this Author
Jinson professionally is a software engineer from India who loves developing mobile apps and games. He has a Masters degree in Computer Application from MG University Kottayam. His articles under Android and iOS are very popular. Apart from blogging, he likes traveling and riding.
I get a GetDeviceRemovedReason DXGI_ERROR_DEVICE_HUNG with a 4090. Funny thing is that I got to boot correctly the first two times, getting into the into video (I exited out both times myself w/o issue). then I tried rebooting and even uninstalling and putting the game on another NvME drive. Now it hangs during startup and I can’t get to the warning screens.
I fixed my issue by restoring default core clock on GPU via MSI Afterburner. Best of luck!
Originally posted by rGuitar78:
I fixed my issue by restoring default core clock on GPU via MSI Afterburner. Best of luck!
Unfortunately, i am at stock clocks. =(
Appreciate the help!
OK I got it to work:
The game’s initial load-up didn’t like my desktop resolution of 4k.
Changed desktop to 1080p and game booted up normally.
Upon updating all my game graphic/display settings, the game loads
without any issues even when my desktop is set back to 4k.
Hope this helps anyone else with this issue.
New drivers were released for this game by Nvidia this week, so for sure people will want to be at the latest version drivers.
I have been successful in keeping a 50MHz OC on the GPU. pledge2k, your suggestions to kneecap our PCs is a SAD answer for help. Nvidia can do better than that.
Last edited by rGuitar78;
28 Jan @ 9:31am
Dead Space Remake users are facing a “FindClosestMatchingMode” failure with DXGI_ERROR_NOT_CURRENTLY_AVAILABLE error, which is a result of DirectX malfunctioning. The error message typically appears when the game is launched and prevents the game from starting.
This can be a frustrating issue, especially if you’ve been eagerly awaiting the game’s release and are now unable to play it. Fortunately, there are several solutions that you can try to fix this problem. In this article, we will go through each of these solutions in detail and help you get back to playing Dead Space Remake as soon as possible.
The issue is new and the developers are not known of this issue, but still, there are a few solutions available. Here are some working solutions, try these fixes to solve the DirectX issue in Dead Space Remake.
Read Next: Fix Dead Space Remake Controllers Not Working
Update the Drivers
One of the first things you should try is updating your GPU driver. Go to the manufacturer’s website and download the latest driver for your specific graphics card. If you are using an NVIDIA GPU, you can also use the NVIDIA GeForce Experience software to update your drivers.
If updating the driver does not solve the issue, try performing a clean install of the GPU driver using Display Driver Uninstaller (DDU). This tool can be used to completely remove the previous driver before installing the new one or while installing the Nvidia driver, you will get the option to check Clean install. Choose the option to install a clean driver, which can help avoid any issues caused by conflicts.
Install Latest Version of DirectX
Additionally, make sure that you have the latest version of DirectX installed. You should have dx9c and dx10 installed on your computer, along with all the necessary redistributable packages. Updating DirectX can help resolve issues with the graphics system and prevent the DXGI_ERROR from occurring.
Don’t Overclock
Ensure that you are not overclocking your GPU as this can cause issues with the game. Overclocking can lead to instability in the system and cause the game to crash or fail to launch. If you have overclocked your GPU, try running the game at its default clock speeds to see if that resolves the issue.
Read Next: Where to Find Line Gun Location in Dead Space Remake
Delete Some Files
A method shared by the user, which fixes the problem for almost every user. Here are steps and files to delete and fix the issue.
- Open File Explorer by clicking on the folder icon on your taskbar or pressing the Windows key + E.
- In the address bar, type in “C:Program Files (x86)Electronic ArtsDead Space__Installerdirectxredist” and enter.
- Once inside the redist folder, you will see a list of files.
- Select every file except for the following:
DXSETUP.exe
DSETUP.dll
dsetup32.dll
- Right-click on the selected files and select “Delete” or press the delete key on your keyboard.
- Confirm the deletion of the files by clicking on “Yes” in the pop-up window.
- Close the File Explorer window and try launching Dead Space again.
if none of the above solutions work, you may need to contact the game developer or your GPU manufacturer for further assistance. They may be able to provide additional troubleshooting steps or a patch to fix the issue. It is also important to check the game’s forums and community pages to see if other users are experiencing the same issue and if there are any known solutions.
EDIT: IT IS SOLVED!
FIX: CHANGE NATIVE DESKTOP RESOLUTION FROM 1920×1080 TO 1680×1050 BEFORE LAUNCHING, THEN CHANGE IT BACK AFTER LAUNCH
Hey all, I’m not sure if this is the appropriate place to seek help, but the EA forums and their customer service hasn’t given me much help with this issue.
I am currently trying to play the Free Trial, but I cannot even get into the game. It launches in Windowed and with a black screen. If I click into the window it will crash and give me an error.
I have an Nvidia GTX 970, 16 GB of Ram, and an Intel i5-4670K CPU and am on Windows 10
I have tried the following fixes:
-
Reinstalling the game
-
Reinstalling DirectX
-
Changing TdrDelay to 10/15
-
Using the -novid, -noborder, -windowed launch options
-
Attempted to change perform scaling to GPU and not Display in my Nvidia control panel. I could not find such an option.
Sorry if this is not the right place to ask this, but I am at my wits end. I love the Mass Effect series, and I’d like to be able to finish it off.