8 hours ago, ChristopherLee said:
Has anyone thought to email LEGO and ask them what the situation is?
I emailed yesterday, and just got a reply from them:
I’m sorry that you’re having problems with LEGO® Digital Designer (LDD). No matter what the specific problem is, usually it helps if you update your QuickTime program to the latest version.
If LDD gives you an error message saying you’re not connected to the Internet – even when you are – this may be caused by a firewall blocking LEGO Digital Designer from accessing the Internet. Try changing your firewall settings, or turn off the firewall and try again.
The following things can help:
•Check http://ldd.lego.com in a web browser
•Allow HTTP protocol on port 80 through firewall settings
•Make sure the following sites are added to “Allowed Sites” in firewall settings:
◦ldd.lego.com
◦171.20.33.11
◦assets.lego.com
◦cache.lego.com
If you’ve tried that and it didn’t work, please uninstall the LDD program and install again from LEGO.com/LDD
So if they are bringing out a new version of LDD, they’re not saying so yet. And no mention of why so many people are suddenly affected by it. Hmm….
I just installed on a MSI laptop running Windows 10 Ver. 1803 with a gigabyte internet connection (960mps upload 950mps download). Every time I start up the application, it immediately displays a dialog box stating “Internet access failed” as you can see below. Clicking retry does not help as it simply pops up the same dialog box again, clicking cancel shuts the program down. Clicking ok simply allows the program to run in offline mode which is not what I want.
asked Sep 16, 2019 at 6:19
5
Quoting from Lego’s LDD page:
Sorry. We don’t support LDD version 4.3.10 anymore.
If you still use version 4.3.10 you will experience errors when launching the application.
You can still use “offline” mode if you wish.
We urge you to update, use the download link, and install free application for Windows PC & Mac OSX.
There is nothing wrong with your computer, or your internet connection (and it is not just you). LDD will still function normally, albeit in “offline mode.”
LDD is now past its end of life, and Lego apparently does not care any longer about collecting usage data on LDD.
The “Internet access failed” message is because LDD can no longer reach a Lego server (62.199.219.133). LDD “phoned home” every time it was started. Now because it can not reach its home server LDD generates this “Internet access failed” message and will only run in offline mode. Apart from spoofing the replies LDD is looking for there is no way to run LDD in online mode any longer.
However, seeing as how Lego shut down the DesignByMe service you are not missing much (if anything) by running LDD in offline mode.
answered Jan 1, 2020 at 16:27
DavidDavid
1,3579 silver badges31 bronze badges
1
You still can get LDD 4.3.11 which has a problem with Adobe Flash Player during the installation procedure.
Luckily, these thread explain the fix. I’ve replicated their instructions and I’ve managed to get 4.3.11 working with all the newly incorporated parts, with a few cmd.exe commands that only took two minutes.
https://www.eurobricks.com/forum/index.php?/forums/topic/149308-lego-digital-designer-install-problem/&page=2
https://community.adobe.com/t5/flash-player-discussions/flash10b-stopping-lego-digital-designer-4-3-11-installer/m-p/10398103
Basically the installation process pauses when you are asked to install Flash Player (no longer available for download as of 12 Jan 2021 – its EOL).
But technically, LDD doesn’t even need it, as it can run fine with OpenGL. So at the installation step when you get the prompt to Install Flash Player, DON’T click “YES” just yet. Follow these steps instead:
-
run cmd.exe in your Windows search bar.
-
Navigate to the temporary installation folder by typing this into the command line:
cd C:Users<yourusername>AppDataLocalTempWZSE0.TMP
-
You should see the file named install_flash_player_active_x.exe.
Rename that to something else:rename install_flash_player_active_x.exe alt.exe
-
Rename the file OpenGLChecker.exe to install_flash_player_active_x.exe:
rename OpenGLChecker.exe install_flash_player_active_x.exe
-
Proceed with the LDD installation by clicking “YES”.
Now the installer should skip the step where it attempts to install Flash Player.
Hope this helps!
answered Nov 13, 2021 at 11:07
-
DmitryK
- Сообщения: 4
- Зарегистрирован: Сб апр 11, 2020 10:28 pm
DB.lif
Добрый день!
Собираю Лего с 1975 года, а недавно решил переустановить ось и при запуске LDD напоролся на Internet Access Failed, то бишь остался со старой палитрой деталей. По информации в интернете она лежит в файле db.lif который спрятан в папке пользователя для Виндовс.
Мог бы кто им поделиться, так как сама компания пишет что поддержке барбамбия киргуду.
Спасибо!
-
GeorgeVB
- Сообщения: 1245
- Зарегистрирован: Чт фев 23, 2012 12:54 pm
Re: DB.lif
Сообщение
GeorgeVB » Сб апр 11, 2020 10:56 pm
DmitryK писал(а): ↑Сб апр 11, 2020 10:32 pm
Добрый день!
Собираю Лего с 1975 года, а недавно решил переустановить ось и при запуске LDD напоролся на Internet Access Failed, то бишь остался со старой палитрой деталей. По информации в интернете она лежит в файле db.lif который спрятан в папке пользователя для Виндовс.
Мог бы кто им поделиться, так как сама компания пишет что поддержке барбамбия киргуду.
Спасибо!
напиши как заберёшь
Последний раз редактировалось GeorgeVB Вс апр 12, 2020 2:24 pm, всего редактировалось 1 раз.
Причина: Убрана гиперссылка
-
DmitryK
- Сообщения: 4
- Зарегистрирован: Сб апр 11, 2020 10:28 pm
Re: DB.lif
Сообщение
DmitryK » Пн апр 13, 2020 8:30 am
Последний раз редактировалось DmitryK Пн апр 13, 2020 8:36 am, всего редактировалось 1 раз.
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I can’t get LDD to work with the internet…. I have uninstalled it and reinstalled it and even contacted Customer Service ANC nothing there helped. Any suggestions?
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Hi everyone!
I can’t find an appropriate thread for this, so I created a new one. I’m making a microscale Hogwarts castle in LDD, but every time I open the program, it says that it cannot access the internet. Lego’s own FAQ tells me to check if the firewall is down, and it is. Any ideas how to get it working?
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