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Многие игроки Tales of Arise сообщили о получении фатальная ошибка, приводящая к вылету игры. Это известная проблема, связанная с Unreal Engine 4, и, к счастью, для нее есть несколько исправлений. Прежде чем разработчики решат эту проблему и выпустят официальный патч, вы можете попробовать обходные пути, описанные в этой статье.
Попробуйте эти исправления…
Вам не нужно пробовать их все, просто продвигайтесь вниз, пока не найдете тот, который поможет!
1: Проверить целостность файлов игры
2: Установите последние обновления Windows
3. Проверьте антивирусное программное обеспечение.
4: Обновите графический драйвер
5. Переустановите распространяемый компонент Microsoft Visual C++.
6: Отключить разгон и наложения
Прежде чем мы углубимся во что-то продвинутое, попробуйте перезапустить игру и компьютер, чтобы убедиться, что это был просто сбой.
Исправление 1: проверьте целостность файлов игры
Неполные или поврежденные локальные файлы игры могут вызвать фатальную ошибку и привести к сбою игры. Чтобы проверить и исправить эту проблему, вы можете сделать это через клиент Steam. Вот как:
- Откройте свою библиотеку Steam и найдите Tales of Arise. Щелкните правой кнопкой мыши игру и нажмите Характеристики.
- в Локальные файлы вкладка, нажмите Проверить целостность файлов игры .
- Steam просканирует файлы игры в вашей локальной папке с игрой и сравнит их с файлами на сервере. Если что-то кажется неправильным, Steam исправит это за вас.
- После завершения сканирования перезапустите игру.
Если вы проверили свои игровые файлы, но по-прежнему получаете фатальную ошибку UE4, попробуйте следующее исправление.
Исправление 2. Установите последние обновления Windows.
Поддержание вашей системы в актуальном состоянии может решить или, по крайней мере, помочь предотвратить некоторые проблемы совместимости, которые могут вызвать фатальную ошибку. Вот как установить последние обновления Windows:
Если ваша система не обновляется регулярно, могут возникнуть проблемы совместимости, которые могут привести к сбою игры. Убедитесь, что вы всегда устанавливаете доступные обновления. Вот как:
- В строке поиска на панели задач введите Обновить , затем нажмите С следите за обновлениями .
(Если вы не видите панель поиска, нажмите кнопку «Пуск», и вы найдете ее во всплывающем меню.)
- Windows выполнит поиск доступных обновлений. Если их нет, вы получите Вы в курсе подписать. Вы также можете нажать Посмотреть все необязательные обновления и установить их при необходимости.
- Если есть доступные обновления, Windows автоматически загрузит их для вас. Следуйте инструкциям, чтобы завершить установку, если это необходимо.
- Перезагрузите компьютер, чтобы изменения вступили в силу.
Если установка обновлений Windows не решает вашу проблему, попробуйте следующее исправление.
Исправление 3: проверьте антивирусное программное обеспечение
Антивирусное программное обеспечение может мешать играм и вызывать фатальную ошибку. Попробуйте временно отключить антивирусное программное обеспечение на вашем ПК, если вы им пользуетесь, затем запустите игру и проверьте проблему.
Если вы больше не получаете сообщение о фатальной ошибке, проблема может быть в вашем антивирусе. Вы можете либо добавить Tales of Arise и Steam в белый список вашего антивируса, либо обратиться за помощью к компании-поставщику антивируса. Если вы решили полностью избавиться от антивируса, будьте осторожны и из соображений безопасности избегайте загрузки файлов из Интернета.
Если это не решит вашу проблему, попробуйте следующее исправление.
Исправление 4: обновите графический драйвер
Актуальный графический драйвер необходим для игр на основе UE4, таких как Tales of Arise. Если ваш графический драйвер устарел или неисправен, это может привести к фатальным ошибкам и сбоям в игре. Возможно, вы захотите убедиться, что ваша версия обновлена и работает правильно.
Есть два способа поддерживать актуальность графического драйвера. Один из них — обновить его вручную через диспетчер устройств. Если в Windows нет последней доступной версии нужного вам драйвера, вы можете найти его на веб-сайте производителя. Обязательно выбирайте только тот драйвер, который совместим с вашей версией Windows.
- NVIDIA
- ИНТЕЛ
- AMD
- Асус
Автоматическое обновление драйверов – Если у вас нет времени, терпения или навыков работы с компьютером, чтобы обновить драйвер вручную, вместо этого вы можете сделать это автоматически с помощью Driver Easy. Driver Easy автоматически распознает вашу систему и найдет правильный драйвер для вашей видеокарты и версии Windows, а затем загрузит и установит его правильно:
- Загрузите и установите Driver Easy.
- Запустите Driver Easy и нажмите кнопку Сканировать сейчас кнопка. Затем Driver Easy просканирует ваш компьютер и обнаружит проблемные драйверы.
- Нажмите на Обновлять кнопку рядом с помеченным драйвером видеокарты, чтобы автоматически загрузить правильную версию драйвера, затем вы можете установить его вручную (вы можете сделать это с БЕСПЛАТНОЙ версией).
Или нажмите Обновить все для автоматической загрузки и установки правильной версии все драйверы, которые отсутствуют или устарели в вашей системе. (Для этого требуется версия Pro, которая поставляется с полной поддержкой и 30-дневной гарантией возврата денег. Вам будет предложено выполнить обновление, когда вы нажмете «Обновить все».)
Pro-версия Driver Easy поставляется с полной технической поддержкой.
Если вам нужна помощь, обращайтесь Служба поддержки Driver Easy в support@drivereasy.com .
Перезагрузите компьютер, чтобы новый драйвер вступил в силу. Если обновление графического драйвера не решает вашу проблему, попробуйте следующее исправление.
Исправление 5. Переустановите распространяемый компонент Microsoft Visual C++.
Некоторым игрокам удалось решить проблему, переустановив распространяемые файлы Microsoft Visual C++ на своих ПК. Эти файлы необходимы для игр, и если они повреждены, это может помешать работе UE4 и вызвать фатальную ошибку. Вот как его переустановить:
- Перейдите к C: Program Files (x86)SteamsteamappscommonSteamworks Shared_CommonRedistvcredist .
- Вы можете увидеть несколько папки с именем 20xx . На моем компьютере это 2012, 2013 и 2019 годы.
- Откройте каждую папку и запустите следующие исполняемые файлы в этих папках. (Если у вас разные папки, запустите vc_redist.x64.exe в этих папках.)
2012vc_redist.x64.exe
2013vc_redist.x64.exe
2019vc_redist.x64.exe - Перезагрузите компьютер.
Если переустановка распространяемого пакета Microsoft Visual C++ не увенчалась успехом, вы можете попробовать еще одно исправление.
Исправление 6: отключить разгон и наложения
Игры, построенные на UE4, подвержены фатальным ошибкам, когда игроки разгоняют свой графический процессор, поскольку игровой движок плохо поддерживает разогнанные видеокарты. Если вы используете MSI Afterburner или другое программное обеспечение для разгона Tales of Arise, попробуйте отключить его, а затем проверьте проблему.
Вы также можете отключить наложения, поскольку они могут вызвать проблемы с производительностью в игре и вызвать фатальную ошибку. Некоторые распространенные из них включают Steam, Twitch, Zoom, Discord и Geforce Experience. Попробуйте отключить эти программные оверлеи, а затем запустите Tales of Arise, чтобы увидеть, по-прежнему ли вылетает фатальная ошибка.
Надеюсь, эта статья поможет! Пожалуйста, не стесняйтесь оставлять комментарии, если у вас есть какие-либо вопросы или предложения.
- сбой игры
- ошибка игры
Tales of Arise has launched for PC with a good reception from critics and gamers alike. However, Tales of Arise PC is facing errors and issues like Fatal Error, in-game crash, no ultrawide support, controller not working, and more. Here I have compiled a list of errors and issues that PC players are experiencing with Tales of Arise along with their fixes and workarounds like how to fix Fatal Error, how to enable Ultrawide, and more.
Tales of Arise is an action RPG developed and published by BANDAI NAMCO. The PC version of the game is well-optimized but, PC players are reporting errors and issues with the game like Fatal Error, in-game crash, no ultrawide support, controller not working, and more.
The following are the errors and issues that PC players are experiencing with Tales of Arise along with their possible fixes and workarounds.
LowLevelFatalError, Fatal Error Fix
According to PC players, Tales of Arise crashes while playing or at launch with the Fatal Error message or LowLevelFatalError as shown below, and here is how to fix it.
LowLevelFatalError [File:Unknown] [Line: 843]
Rendering thread exception:
LowLevelFatalError [File:Unknown] [Line: 251]
Result failed
at C:TalesAriseDevelopUnrealEngineEngineSourceRuntimeWindowsD3D11RHIPrivateD3D11Viewport.cpp:308
with error 8876017C
- One reason for the Fatal Error crash could be your GPU driver. Update or retinal the GPU driver and do a clean installation. This should fix the error.
- If the error persists, then open Command Prompt (CMD) and run it as administrator. Type “sfc /scannow” and press enter. Let the scan complete. This scan will find and repair corrupt OS files and will fix the error.
- Another potential fix for the Fatal Error in the game is to right-click the game in Steam > Properties > type -windowed under Launch Options. This will force the game to launch in Windowed mode fixing the error.
- If you are playing on a laptop, then your Integrated GPU, which almost every CPU has, might be causing the game to crash with LowLevelFatalError. Disable the iGPU and the Fatal Error will be fixed. Open Device Manage > Display Adapters > right-click the Intel or AMD integrated GPU and click Disable. Doing this, all of the display operations will be done by your discrete Nvidia or AMD GPU. This will fix the LowLevelFatalError in Tales Of Arise.
- In case the above fixes didn’t fix the Fatal Error, install the latest Microsoft Visual C++ Redistributables and DirectX files to fix the error.
- Another fix for this particular error is to right-click Tales of Arise in Steam > manage > Browse local files and delete the “Engine” folder. Then Right-click the game again in Steam > properties > Local Files > verify the integrity of game files. Let the scan complete and Steam will download the missing files and the Fatal Error will be fixed in Tales Of Arise.
- If all of the above fixes failed to fix the Tales of Arise Fatal Error, your GPU might be the reason why the game is crashing with Fatal Error. Either your GPU is overclocked or the GPU isn’t powerful enough to handle the game’s load. Revert the GPU back to its default GPU Clock if it’s overclocked, If the GPU isn’t overclocked, then try lowering the graphics settings or use MSI Afterburner and reduce the GPU clock by 100 MHz to fix the Fatal Error crash.
- Alternatively, players can limit the game’s Max FPS to fix the error. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game. Enable Max FPS Limit and set the value for the game’s maximum FPS. This is going to be trial and error to find at which FPS the game becomes stable. However, if you are targeting 60 FPS. then cap the game to 30 FPS. If your current target is unlocked FPS, then cap the game to 60 FPS and the Tales Of Arise Fatal Error will be fixed.
Controller Not Working Fix
Tales Of Arise PC players are reporting that their controller isn’t working with the game. Here is how to fix the controller not working issue.
Right-click Tales of Arise > Properties > Controller > General Controller Settings. A new window will open with multiple options. Check Xbox Configuration support and Xbox Extended Feature option if you are using the Xbox controller. Check PlayStation Configuration support if you are using a PlayStation controller. The controller will now work in Tales Of Arise.
In case the error persists, check the workarounds in this link. Hopefully, one of them will fix the controller issue.
Crash Fix
Tales Of Arise PC players report that the game is crashing while playing and here is how to fix it. Using third-party tools or software might be causing the game to crash. Software like MSI Afterburner or RGB Software can crash the game. Disable any third-party software along with Steam overlay and GeForce Experience overlay. The game won’t crash anymore.
Your GPU is another cause of the in-game crash. The GPU is overclocked or it isn’t handling the game’s load very well. Check under “Fatal Error Fix” to see GPU-related fixes for the Tales of Arise in-game crash.
Ultrawide Fix
Tales Of Arise doesn’t support Ultrawide displays which is quite disappointing. However, there is a workaround to it and players can force Ultrwide support for Tales Of Arise on PC. Download Universal Unreal Engine 4 Unlocker, then launch Tales Of Arise and then start Unreal Engine Unlocker. Select Tales of Arise.exe and inject the default .dll and the game will fully utilize the Ultrawide display. If the game doesn’t adjust to the native resolution, then go to Hotsampling and manually adjust it.
That is all for our Tales of Arise fixes for errors and issues like Fatal Error, in-game crash, LowLevelFatalError, controller not working, and more. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.
Tales of Arise is built on Unreal Engine 4. UE4 is a great engine for making games and it’s one of the most popular engines chosen by developers. But, the engine is not so great when it comes to handling stress. Usually, the cause of the LowLevelFatal Error with games based on this engine is caused due to graphics card volatility that can be due to a range of reasons, but there are other reasons as well that can lead to the error. Stick with this post and we will help you resolve the Tales of Arise Fatal Error Crash (LowLevelFatalError).
Fix Tales of Arise Fatal Error Crash (LowLevelFatalError)
As the LowLevelFatalError is caused due to a stressed-out GPU, the first thing the user should do is update the graphics card driver. Usually, that’s all you need to do to fix the error. If you have been playing the game for a while or your system has not had time to cool off, give it a rest and then play the game again. If these two solutions have not helped, the issue may lie elsewhere. Here is what you can do to fix the Tales of Arise fatal error.
- One of the most effective solutions to the error as we have personally discovered is moving the game to the same SSD as the operating system or the hard drive. It would help if you had an SSD as the main drive with the OS, but moving the game to the hard drive with the OS should also help.
- Update the GPU driver and get the latest Windows update for the OS.
- Do not overclock. OC is one of the main reason for the LowLevelFatalError in games that use the UE4.
- Reinstall the DirectX and Visual C++ Redistributable (2013, 2015, 2017, and 2019)
At the time of writing, these appear to be the best solutions for the Tales of Arise fatal error crash. We will update the post when we know more.
Katak
10 Sep, 2021 @ 8:49am
Fatal error after a while, what seems to be the issue ?
Ryzen 5 5600x
RTX 3070
16GB DDR4 3600 Mhz
1T SSD M2.Nvme
Windows 10
I tried reinstalling redistribuable and direct x.
I can play a while and I crash randmoly after some time.
Anyone else having this issue ?
Thank god for autosaves.
Showing 31–42 of 42 comments
Originally posted by Aphelium:
While i search one solution that worked for someone else was disabling intel graphics. Did you try that?
Here’s some possible solutions https://respawnfirst.com/tales-of-arise-fatal-error-fix/
I have tried tinkering with my settings here and there, though my particular issue is weird since it only ever happens on the first time I play each day, and then the second time it works fine after a rPC reboot. So I can’t really reproduce it on command.
I’m speculating it could be driver-related, my Geforce experience just refused to install new drivers so I’ve had to do that manually today.
Originally posted by Digihuman:
Originally posted by Aphelium:
While i search one solution that worked for someone else was disabling intel graphics. Did you try that?
Here’s some possible solutions https://respawnfirst.com/tales-of-arise-fatal-error-fix/I have tried tinkering with my settings here and there, though my particular issue is weird since it only ever happens on the first time I play each day, and then the second time it works fine after a rPC reboot. So I can’t really reproduce it on command.
I’m speculating it could be driver-related, my Geforce experience just refused to install new drivers so I’ve had to do that manually today.
Is your GPU overclocked ?
That might be a possible cause. Also, try this other 2 solutions, since it’s an issue just at launch this might be a solution
Another potential fix for the Fatal Error in the game is to right-click the game in Steam > Properties > type -windowed under Launch Options. This will force the game to launch in Windowed mode fixing the error.
Another fix for this particular error is to right-click Tales of Arise in Steam > manage > Browse local files and delete the “Engine” folder. Then Right-click the game again in Steam > properties > Local Files > verify the integrity of game files. Let the scan complete and Steam will download the missing files and the Fatal Error will be fixed in Tales Of Arise.
Another thing you should try if none of this work is try a clean install for your drivers, just in case.
Last edited by Aphelium;
17 Sep, 2021 @ 12:07am
Originally posted by Aphelium:
Is your GPU overclocked ?
That might be a possible cause. Also, try this other 2 solutions, since it’s an issue just at launch this might be a solutionAnother potential fix for the Fatal Error in the game is to right-click the game in Steam > Properties > type -windowed under Launch Options. This will force the game to launch in Windowed mode fixing the error.
Another fix for this particular error is to right-click Tales of Arise in Steam > manage > Browse local files and delete the “Engine” folder. Then Right-click the game again in Steam > properties > Local Files > verify the integrity of game files. Let the scan complete and Steam will download the missing files and the Fatal Error will be fixed in Tales Of Arise.
I don’t know the first thing about overclocking so no, it isn’t.
I just booted up the game today and it didn’t crash in my first battle, so it could have been the driver being outdated that was doing it since normally it’d crash in the first battle/fishing attempt.
Oh also you seem to misunderstand – in my case the game doesn’t freeze and crash my computer at launch, it usually does it when I load in and the n either fight or fish – after a minute or so of battling/trying to catch a fish, it happens. Then the PC is rebooted, and the game runs fine.
It’s freaking weird since it didn’t even happen the first 3 days I played. My original fatal error happened in the overworld but that never happened again.
I’ll definitely try those other things if it happens again though. 🙂
Originally posted by Digihuman:
I don’t know the first thing about overclocking so no, it isn’t.
I just booted up the game today and it didn’t crash in my first battle, so it could have been the driver being outdated that was doing it since normally it’d crash in the first battle/fishing attempt.Oh also you seem to misunderstand – in my case the game doesn’t freeze and crash my computer at launch, it usually does it when I load in and the n either fight or fish – after a minute or so of battling/trying to catch a fish, it happens. Then the PC is rebooted, and the game runs fine.
It’s freaking weird since it didn’t even happen the first 3 days I played. My original fatal error happened in the overworld but that never happened again.
I’ll definitely try those other things if it happens again though. 🙂
Oh, that being the case, if it happens again i suggest doing a bit of trial and error limiting the FPS of the game starting from high limit to lower ones, and see if it stays stable.
Glad it works for now, as you say it might have been a driver issue. That’s usually the first thin i check whenever i have anything crash related xD
Originally posted by Aphelium:
Oh, that being the case, if it happens again i suggest doing a bit of trial and error limiting the FPS of the game starting from high limit to lower ones, and see if it stays stable.
Glad it works for now, as you say it might have been a driver issue. That’s usually the first thin i check whenever i have anything crash related xD
No need to worry about the FPS, I’ve had it limited to 60 since the start (I tried leaving it on unlimited for one battle only, the visual difference wasn’t enough to justify letting the game jump from 21% GPU to 100% GPU usage) xD
Thanks for being helpful anyway! And sorry to OP for basically hijacking his thread. xD
Originally posted by Digihuman:
Originally posted by Aphelium:
Oh, that being the case, if it happens again i suggest doing a bit of trial and error limiting the FPS of the game starting from high limit to lower ones, and see if it stays stable.
Glad it works for now, as you say it might have been a driver issue. That’s usually the first thin i check whenever i have anything crash related xDNo need to worry about the FPS, I’ve had it limited to 60 since the start (I tried leaving it on unlimited for one battle only, the visual difference wasn’t enough to justify letting the game jump from 21% GPU to 100% GPU usage) xD
Thanks for being helpful anyway! And sorry to OP for basically hijacking his thread. xD
Welcome, and since a few things have been provided to try and fix the issue, i guess he won’t mind xD
Originally posted by 76561198057802039:
Originally posted by Concombre27:
We are so few to have a problem. I have to say it, it’s a problem related to our own computer not the game…
You say that, but this is the only game that this problem happens with. Which brings it back to the game instead.
I’ve tested to play a other UE4 game (DQ xi S) and i got a crash after 15 min. Problem is related to me not the game. I can’t speak about you sorry.
1080ti + 7700k
Playing in ultra 1920/144fps/vsynch, no fps drop at all but random crash.
I tried 1920/60fps/no vsynch lowest settings possible, no crash.
I recommend to try this to those with good computer with no solution at all after trying everything (driver, reinstall, no OC, visualc++…)
I’ll up graphics one by one until i crash.
I’ve got a Ryzen 9 5900X and a GeForce 1080 GTX and have had around 4 crashes in about 16 hours of play so far. It’s annoying, but not a huge deal since the game autosaves fairly frequently. There is no consistency to when it crashes; I’ve had one when I was just walking around, another during a transition between scenes, and another after the game had been idling with the menu open for about ten minutes.
All of my drivers are up to date, no other games are having problems, and I can run stress tests for hours without my CPU going over 70 C. I only use this PC for playing games; the only thing running in the background is Steam.
Unfortunately, when a game has random crashes like this for a wide variety of players with different hardware configurations, the problem is almost always simply due to bugs in the game’s code, and no amount of reinstalling C++ runtimes or rebooting your computer is going to fix that.
Anisotropic filtering was causing crash for me, everything is maxed but I must set anisotropic filtering to low.
This crash issue is not from a small group of people, many players had this issue. I can easily say that from the amount of crash, freeze and fatal error topics.
It’s so random for example you can play the game without any issues for 6 hours but tomorrow when you started the game and 5 minutes later it crashes, freeze, gives fatal error and jumps back to desktop, restarts PC or sometimes crashes whole PC and forced to manual shutdown from power button. It’s so annoying. I benchmarked my components and I didn’t noticed a problem.
I really liked the game but I haven’t got a problem like this before. I tried C++ Redistributable things to repair and it works for a time and I can play the game for a while but I got same problem again after a while. It’s not a heating problem. No OC. Hope they will relase a patch for this issue if this problem really caused because of the game.
Last edited by NASHTIC;
20 Sep, 2021 @ 10:11am
Showing 31–42 of 42 comments
Error messages are something that’s unavoidable if you’re into PC gaming and it’s present in almost every AAA game, including Tales of Arise. The impressive JRPG with an anime-like art style and breathable world drew many players and became one of the best-selling fantasy games of all time. However, for a few, the issues of the game can be frustrating and can be a nightmare for those who don’t know what to do when it fetches the fatal error. Luckily there are a few fixes that some of the fans discovered that’ll let you play the game normally and we’ve mentioned some of them here. Continue reading the article to know more about Tales of Arise and how to fix the fatal error.
How to fix Fatal Error in Tales of Arise.
If you’ve bought Tales of Arise and are having issues running it properly, the workarounds listed below will fix the issues and let you dive into the game. Here are some of the solutions that have worked for most players.
Verify integrity of game files on Steam.
Fatal Error is often caused when there’s an incomplete installation and missing/corrupted files in the game. Well, this can be fixed by verifying game files in Steam. Follow the steps below to do so.
- Open Steam, click on Library and locate Tales of Arise on the left side.
- Right-click on the game and select Properties.
- Click on the Local Files tab and then click on “Verify integrity of game files”.
- Let it complete and launch the game and see if the fatal error is fixed or not.
Update GPU Drivers.
If Tales of Arise is constantly crashing, then it might be because of an outdated graphics card driver. All you have to do is head to the official website of NVIDIA or AMD’s official website and download the drivers from there. Once you’re done downloading it, install it and restart your PC. Try running the game to see if the fatal error is fixed or not.
Switch to dedicated GPU.
If you have a gaming laptop with a dual graphics card, then the fatal error in the game might be because it’s using the integrated GPU. To fix it, follow the steps mentioned below.
- In the start menu search box, type graphics settings and open it, click on “Browse” and locate the .exe file of the game where you’ve installed it,
- After locating the exe file of the game, select it and click on “Add”, again click on the game and then click on “Options” and set it to High Performance. Once you’ve done that, click on “Save”.
- Doing so will let the windows utilize the dedicated GPU to run the game and this will fix the fatal error in Tales of Arise.
Install the latest Visual C++ redistributables.
If Tales of Arise is fetching you a fatal error, then it might be because of older C++ drivers in your PC. Install the latest Microsoft C++ Redistributables and DirectX files to fix the error. In case the error is still present after trying all the above-mentioned fixes, you can refer to this article and try out the methods listed in it.
We hope that you enjoyed reading this article, stay tuned for more updates about Tales of Arise, guides, news, and other stuff at Digistatement.
